Knowledge Base Digest - January 2023

Articles DNS resolution by the Firebox DNS forwarding agent fails after upgrade to Fireware v12.9 EDR Core license migration from TDR generates Alerts and Audit Log Details in WatchGuard Cloud Microsoft Office 365 email rejected by SMTP-Incoming proxy action Maximum Length Greeting Rule Known Issues AP125 and AP325 reboot after kernel panic with Disassociation Imminent setting enabled BOVPN initiated from the wrong external IP address when interface is DHCP and has static secondary addresses BOVPNs might fail in FireCluster configurations after a scheduled reboot Cannot copy the SSID QR code in Firefox web browser Dynamic routes configured on FireCluster do not flush correctly after upgrade to v12.9 Elevated CPU utilization on Firebox with TPM chip and cannot manage with WSM or Fireware Web UI Firebox drops traffic sourced from a second External interface as a spoofing attack Firebox M290 and M390 cannot boot when the 8 x 1Gb Copper Module is installed Fireware v12.9 shows deprecated Threat Detection status on the Fireware Web UI dashboard IKEv2 VPN client profile from WatchGuard Cloud does not include domain name suffix Log Type not selected by default in Log Search causes error Mobile VPN with SSL download page or Access Portal not accessible from internal network after upgrade to v12.9 Mobile VPN with SSL users cannot connect to secondary IP address of an interface configured with PPPoE Non-HTTPS traffic over port 443 denied by cloud-managed Firebox Policy Manager and FSM cannot connect to Firebox that uses an EC certificate as the web server certificate Quick Setup Wizard fails in WSM v12.9 when IPv6 is not enabled Scheduled OS updates from Management Server fail in WSM v12.9 VPN Diagnostic Report shows error "The report is empty, the internal state is done" WatchGuard Cloud - Device Database Maintenance Issues New or Updated Video Tutorials Cloud-Managed Firebox: Change to Cloud-Management Wi-Fi Troubleshooting Fundamentals