Knowledge Base Digest -July 2024

Articles Restoring a backup image to a Firebox causes a timeout error How do I continue service for a device that includes 3 months free as part of an MSSP activation bundle I cannot log in to my computer after I install the AuthPoint agent for macOS WatchGuard MDR Program Guide Known Issues Performance issues in 10 Gigabit Ethernet (10GbE) networks with Endpoint Security macOS protection version 3.04 or later Process ID Does Not Exist error message when you perform the Delete File action on a macOS device in ThreatSync Endpoint Security Decoy Files create temporary files and folders after backup sessions Endpoint Security performance issues or error message when accessing files in multi-user environments Enable ThreatSync toggle does not stay enabled on the Configure Device Settings page for access points Passive FTP connection fails through FTP-Proxy Endpoint Security protection mode shows as "Not Set" within the History of blocked programs list Interface eth0 fails to initialize on Dimension v2.2.x after reboot Files selected from the incidents list on the Endpoints page in ThreatSync do not show in Delete/Restore dialog box Mobile VPN with SSL v12.10.4 cannot connect to a Firebox when you use macOS Sonoma 12.x Allowed (Audit Mode) label does not show in list on Incidents and Endpoints pages in ThreatSync The file name does not show in the Delete/Restore dialog box when you try to delete a file from a macOS device in ThreatSync Cannot capture unilateral packets with arguments on wired VLAN interfaces on AP230W and AP430CR After upgrade to Fireware v12.10.4, authentications fail